Privacy Policy

Privacy Policy

Introduction

Welcome to https://highlands-ranch-bilingual-therapy.denvermentalhealthcare.com (hereinafter referred to as “Highlands Ranch Bilingual Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Travel Business Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Highlands Ranch Bilingual Therapy brand. Please note that this privacy statement does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and use.

Processing Activities

This policy outlines our practices when you:

  1. Use our applications or services as an authorized user.
  2. Visit our websites associated with this Privacy Policy.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction records.
  4. Purchase Information: Product or service purchases, including order history, delivery addresses, and purchase amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected from your smartphone or tablet.
  6. Location Data: Geolocation information shared when you use our services on a mobile device.
  7. Feedback: Reviews, ratings, comments, and suggestions provided by users regarding our products and services.
  8. Social Media Information: User profiles, posts, and interactions shared via social media platforms when you engage with us on these sites.
  9. Product Information: Data about the products or services you view, purchase, or express interest in.

We gather this data through direct user input, automated systems (like web analytics), and third-party service providers who assist us in delivering our services.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling secure login sessions.
  2. Preference: They remember user preferences, like language settings or content customization.
  3. Analytics: Cookies help us analyze traffic and understand how users interact with our site, allowing for improvements to our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie choices.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the purpose for data retention has been fulfilled, we securely delete or anonymize the information.

Security Measures

Highlands Ranch Bilingual Therapy employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processors who adhere to strict privacy standards.
  • Regular security assessments and updates to our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making or profiling.
  • The right to file appeals or complaints with relevant privacy authorities.

To exercise these rights or if you have any data-related queries, please reach out to our Privacy Team at the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be posted on our website with an updated revision date. We encourage users to review this policy periodically for any modifications.

Contact Information

For all inquiries, unsubscribe requests, or if you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: contact@highlands-ranch-bilingual-therapy.denvermentalhealthcare.com
  • Address: Highlands Ranch Bilingual Therapy, [Insert Address], Colorado, USA